Privacy Policy

1. Introduction

Intan Tuah ("we", "us", "our") is committed to handling the personal information of our participants, enquirers, and website visitors with care and transparency. This policy explains what personal data we collect, how we use it, and what rights you have in relation to it.

Our data handling practices comply with the Personal Data Protection Act 2010 (PDPA) of Malaysia, which governs the processing of personal data in commercial transactions.

If you have questions about this policy, please contact us at [email protected].

2. What Personal Data We Collect

We may collect the following categories of personal data:

• Contact information: name, email address, telephone number
• Enquiry content: the substance of messages sent to us through our contact form
• Programme enrolment details: programme selected, payment records, cohort placement
• Correspondence: emails or other written communications between you and Intan Tuah
• Technical data: IP address, browser type, pages visited, time on site — collected via analytics tools
• Cookie preferences: your consent choices stored locally on your device

How we collect data

We collect personal data directly from you when you submit our contact form, write to us by email, enrol in a programme, or communicate with us. Technical and analytics data is collected automatically through your use of our website.

3. Legal Basis and Purpose

Under Malaysia's PDPA, we process personal data where we have a legitimate purpose. The purposes for which we use your data, and the basis for doing so, are as follows:

• Responding to enquiries: to answer questions you send us, which is necessary for our legitimate business operations
• Programme administration: to manage your enrolment, deliver materials, schedule sessions — necessary for fulfilling our agreement with you
• Communications: to send programme-related information, with your consent where required
• Site improvement: to understand how our website is used, so we can improve it — based on legitimate interest
• Legal compliance: to maintain records as required by Malaysian law

4. Data Retention

We retain personal data for as long as is necessary for the purposes outlined above, and in accordance with PDPA requirements:

• Enquiry data: retained for 12 months from the date of enquiry, or until the matter is resolved
• Programme records: retained for 7 years from the date of enrolment to meet financial record-keeping requirements
• Email correspondence: retained for 3 years
• Technical and analytics data: retained for 24 months

After the relevant retention period, personal data is deleted or anonymised.

5. How We Use Your Data

We use your personal data only for the purposes stated at the time of collection. We do not sell personal data to third parties. We do not share personal data with advertisers, financial product providers, or fund houses.

Third-party service providers

We use a small number of third-party services in the operation of our website and programmes. These providers process data on our behalf and are required to handle it in accordance with applicable data protection law:

• Email delivery services — for programme communications
• Analytics tools — for website usage data (Google Analytics, where enabled by your cookie preferences)
• Payment processors — for programme fee collection (no card data is stored by Intan Tuah)

6. Cookies

Our website uses cookies. A full explanation of the types of cookies we use, their purpose, and how to manage them is available in our Cookie Policy.

7. Data Security

We take reasonable steps to protect personal data against loss, misuse, and unauthorised access. These steps include:

• Encrypted transmission of data via HTTPS
• Access controls limiting who within Intan Tuah can view personal data
• Secure storage of programme and financial records
• Regular review of our data handling practices

No method of internet transmission or electronic storage is completely secure. In the unlikely event of a data breach affecting your rights, we will notify affected individuals and the relevant authority as required by law.

8. Your Rights Under the PDPA

As a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights:

• Right of access: to request a copy of the personal data we hold about you
• Right of correction: to request correction of inaccurate or incomplete data
• Right to withdraw consent: where processing is based on your consent, you may withdraw it at any time
• Right to limit processing: in certain circumstances, to request that we restrict how we use your data
• Right to complain: to raise a complaint with the Department of Personal Data Protection Malaysia (JPDP) if you believe your data has been mishandled

To exercise any of these rights, please write to us at [email protected]. We will respond within 21 days.

9. Third-Party Links

Our website may include links to external sites — for example, to publicly available Bursa Malaysia or Securities Commission documents referenced in our programme descriptions. We are not responsible for the privacy practices of those external sites and encourage you to review their privacy policies before submitting personal information to them.

10. Children's Privacy

Our programmes are designed for adults aged 40 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has submitted personal data through our site, we will delete it.

11. Changes to This Policy

We may update this policy from time to time. Where changes are significant, we will notify current programme participants by email. The date at the top of this page indicates when the policy was last revised. Continued use of our website following any update constitutes acceptance of the revised policy.

12. Contact

If you have questions about this policy or wish to exercise your rights, please contact:

• Email: [email protected]
• Post: Intan Tuah, Jalan Telawi 27, 59100 Bangsar Baru, Kuala Lumpur, Malaysia
• Phone: +60 17-382 5946